KINGREAL is committed to delivering exceptional customer service by offering personalized solutions tailored to meet the unique requirements of our clients. With a team of highly skilled and experienced engineers, we are dedicated to providing customized services that align with the specific needs of our customers.
At KINGREAL, we understand that different materials, sizes, and needs demand specific production solutions. To cater to these varying requirements, we offer a comprehensive coil production solution that includes cutting-edge slitting line machines and cut-to-length line machines. These state-of-the-art machines are designed to handle a wide range of materials and sizes, ensuring precise and efficient production processes.
Our slitting line machines are capable of accurately cutting coils into narrower strips, allowing for greater flexibility and versatility in the production process. On the other hand, our cut-to-length line machines are designed to precisely cut coils into desired lengths, ensuring consistency and accuracy in the final product.
Whether our clients require slitting line machines or cut-to-length line machines, we are committed to providing them with the most suitable and efficient solutions. Our team of experts will work closely with our customers to understand their specific requirements and recommend the most appropriate machines for their production needs.
By choosing KINGREAL as their trusted partner, customers can expect top-notch customized services and a complete coil production solution that caters to their unique materials, sizes, and needs. We are dedicated to delivering excellence in every aspect of our services, ensuring customer satisfaction and success in their production endeavors.
KINGREAL will provide the highest quality production to ensure the quality of production machines.
√ Strict quality control is implemented for every production line；
√ A complete tooling design and manufacturing workshop with advance CNC processing equipment；
√ Operation system is self-developed to make sure machine fast production speed and precision running.
In order to assist our valued customers in resolving any machine installation issues, KINGREAL is committed to offering comprehensive installation services both online and at local sites.
l . Online installation guide
- Photos and videos of machine will be sent
- Online group will be initiated to discuss together
- Regular video conference be held to keep communication and contacting
2. Local installation
KINGREAL will arrange engineers to go abroad to install the machine at the customer's place to ensure the normal operation of the machine, and will provide all technical guidance. Exact costs to be negotiated.
KINGREAL after-sales department is dedicated to providing round-the-clock online support to ensure uninterrupted machine performance throughout their lifespan. Our team is committed to addressing any issues or concerns at any time, ensuring smooth and stable operations.
With our 24/7 online support, customers can rely on immediate assistance whenever they encounter a problem. Whether it's a technical glitch, troubleshooting, or general inquiries, our skilled professionals are ever-ready to provide prompt solutions and guidance.
Our commitment to excellent after-sales service goes beyond just resolving issues. We understand the importance of maintaining machine reliability and performance. Therefore, we not only assist in troubleshooting and resolving immediate concerns but also offer preventive measures and maintenance tips to ensure smooth functioning in the long run.
By availing our comprehensive support, customers can have peace of mind knowing that their machines are in safe hands. Our experienced technicians possess an in-depth understanding of the products and are well-equipped to address any complex challenges that may arise.
At KINGREAL, we strive to prioritize customer satisfaction, and our after-sales department is the testimony to this commitment. With our continuous online support, we aim to build trust, foster long-term relationships, and enable our customers to maximize the efficiency and productivity of their machines.