In the era of globalization, as one of the large coil processing equipment manufacturers in China, KINGREL is committed to providing customers with a full range of after-sale services. Whether the customer is located in Saudi Arabia, Russia or India, KINGREAL has successfully dispatched professional engineers to the customer’s local factory to assist in the installation of large-scale machinery production lines and ensure the smooth operation of the equipment.
Our Main Products Include:
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KINGREAL always insists on strict quality control in the process of equipment manufacturing, and is committed to providing customers with a full range of technical support and solutions. Our engineers have a wealth of experience and professional knowledge, and are able to respond quickly to customer needs and provide accurate and effective solutions.
Whether it is equipment installation, commissioning or operation training, our engineers will accompany the whole process and provide personalized guidance according to customer needs. They are familiar with the characteristics and working principle of various machinery production lines, and can quickly solve all kinds of technical problems to ensure the safe and stable operation of the equipment.
In addition to technical support, we also provide worldwide spare parts supply services. With our comprehensive spare parts inventory system, we are able to provide our customers with the spare parts they need in a timely manner, minimizing the impact of equipment failures on production. At the same time, we work closely with our international logistics partners to ensure that spare parts reach our customers in a timely manner.
Our overseas after-sales service has achieved remarkable results in Saudi Arabia, Russia, India and other countries. Customers have highly praised our professional services and high quality equipment. We will continue to strengthen our international cooperation, improve our after-sales service level, and provide our customers with a better service experience.